Banks don’t want your business, they only want your money. Credit Cards, the Internet and ATMs are a blessing for Bankers. They can reduce staff to a minimum, let you do all the work and charge terrific fees for every transaction or failure that happens.
In many countries consumers are in debts to Banks and Credit Card companies, because of their drastics rules and fee structures. It’s a mixture of robbery and the licence to print money for them.
Plus they can track your consumerism perfectly. They know what you like, when you like it and what stuff you own. Your character and behavior is extrapolated from tracking your shopping habits and places you go.
Banks get bailed out by the state, when they go bust – you don’t.